About the Author:

Patrick J. Cunningham, CRM, is director, information management, collection and preservation for Motorola Inc., where his team's responsibilities include global records management, IT data privacy, and litigation and investigation support. Previously, he worked in various RIM management, strategy, and consulting roles. Cunningham holds a master's degree in public history from Loyola University of Chicago and has been a Certified Records Manager since 1992. He may be contacted at patrick.cunningham@motorola.com.