About the Author:

Adele Carboni, CRM, PMP, has 28 years of varied experience in the records and infrmation management profession and has developed and implemented several electronic records management systems. A frequent speaker and author, she has a bachelor's degree and a graduate degree in information management from The University of North Dakota. Carboni is a certified records manager and a project management professional. She may be contacted at carbonia@sbcglobal.net.