About the Author:

April Dmytrenko, CRM, FAI, is managing director with Huron Consulting Group, serving on the leadership team that oversees records and information management (RIM) consulting. She has 30 years of RIM experience as a practitioner and consultant. Her expertise includes advising major corporations on strategic initiatives and best practices; establishing enterprise-wide programs and policies; implementing technology and process improvement solutions; and change management. Dmytrenko may be contacted at admytrenko@huronconsultinggroup.com.