About the Author:

Brian Dirking is principal product director at Oracle. He has been in the electronic publishing industry for more than 15 years, as marketing manager for Barrington House Publishing, product manager for OWL International Inc., and director of marketing for InfoAccess Inc., and director of business development for Stellent Inc. He is active in local chapters of ARMA and AIIM, and he is on the AIIM Board of Directors. He may be contacted at brian.dirking@oracle.com.