About the Author:

Cindy Zuvich, CRM, is a consultant with Huron Consulting Group with more than 15 years of consulting and project management experience in global records management. Her work includes enterprise-wide assessments, strategic program development, and implementation for Fortune 500 companies, including assessments for risk mitigation in discovery and use of business process analysis for program development. Zuvich may be contacted at cshea-zuvich@huronconsultinggroup.com.