About the Author:
David O. Stephens, CRM, is an internationally recognized authority in the records and information management field. Since 1995, he has been vice president for records management consulting at Zasio Enterprises Inc., a leading records management company. His most recent book is Records Management: Making the Transition from Paper to Electronic. He is a former president of ARMA International and was inducted into its Company of Fellows in 1992. He may be contacted at email@example.com.