About the Author:

Mimi Dionne, CRM, CA, PMP, CDIA+, has a graduate degree in Library and Information Science from The University of Texas at Austin. She is a Certified Records Manager, Certified Archivist, Project Management Professional, and a Certified Document Imaging Architect. She currently serves the Institute of Certified Records Managers as project manager and Regent, Exam Administration. She is the owner of Mimi Dionne Consulting. Dionne can be contacted at mimi.dionne@gmail.com.