Welcome to the July/August 2016 issue of Information Management!

This month’s articles provide practical advice and encouragement to collaborate with IT and legal as a way to increase your influence with those functional areas and to strengthen your records and information management (RIM) program. They each underscore the fact that as a RIM professional, you have unique knowledge that puts you in a prime position to work with these functional areas to increase compliance and mitigate information risks.  

We are continuing our celebration of our 50th volume year by “Looking Back” 50, 25, and 10 years. Check it out to see what was happening in the association, in the profession, and in our vendor community; it’s been an interesting evolution in all three. Also, don’t forget that you can access several pages of “Bonus Content” found only in the online version of this magazine. 

In case you missed it inside the May/June issue of Information Management, check out the latest Hot Topic.

Read more by clicking on the individual article links below or by visiting http://imm.arma.org to browse this issue. 


InFocus: A Message from the Editor
Vicki Wiler
Forging Stronger Relationships with IT and Legal to Advance Your RIM Program

Up Front:
News, trends, and analysis of interest to you and your organization



Fellows Forum Series
Integrated CMS Solutions: Where Records Managers, Knowledge Workers Converge
Patricia C. Franks, Ph.D., IGP, CRM, CA, FAI
By using examples from Gartner’s 2015 “Magic Quadrant for Enterprise Content Management,” this article offers a brief introduction to three ECM systems, provides examples of integrated solutions used by knowledge workers, and discusses the contributions records managers can make to support business process.    

Five Steps In-house Counsel Should Take to Mitigate Information Risk
H. Kirke Snyder, J.D., IGP
In-house counsel need to collaborate with key information governance stakeholders to help resolve their sometimes-conflicting information management goals and ensure that the IG program has the executive support and resources needed for the organization to achieve its core mission while preventing or mitigating risks.

Minimizing the Use of Trigger Events to Increase Records Retention Compliance
Tom Corey, J.D., CRM
It can be difficult to comply with records retention requirements that are based on trigger events, which must be fulfilled before the time for the disposition of that record begins. For that reason, many organizations are seeking to replace them with straight retention time periods, in which the time for calculating the disposition begins at its creation. This article outlines approaches for minimizing six trigger events that are commonly used in retention schedules.



TechTrends Sub-feature
Software Updates May Be Compromising Your IG
John T. Phillips, CRM, CDIA, FAI
Organizations that allow end users to download software and software updates without IT involvement may face grave consequences with respect to software operations, privacy, security, and compliance with IG mandates. Uncontrolled Windows 10 updates provide a good example of this.

Management Wise Sub-feature
3 Keys to Managing Change for a Successful RIM Program Implementation
Melissa G. Dederer, IGP, CRM, and Aaron Swan
Whether implementing a new program, software application, or process, or simply modifying something that is already in place, it is the execution of the change management process that will determine whether users adopt the change and the initiative succeeds. This article discusses 1) how to ensure that owners, executives, and managers understand and buy into the need for the program; 2) how to engage and address the concerns of knowledge workers; 3) the importance of taking into account natural human behavior.

Special Section: 50th Year
50, 25, 10 Years: A Look Back
Discover the RIM profession’s hot issues of 50, 25, and 10 years ago, as well association highlights, article names and authors, and advertisers’ names and taglines in this special section.

In Review
A Primer for Corporate Librarianship and Information Management
Melanie Sucha
A Handbook for Corporate Information Professionals is a concise, but thorough, compilation of contemporary topics in corporate librarianship. It covers practice areas such as corporate intranets, marketing, taxonomies, knowledge management, market analysis, electronic licensing, and end-user training.

In Review
How the Hybrid Information Environment Is Transforming Libraries, History, Scholarship
Mary Broughall
Is Digital Different? is a collection of essays that brings together global experts discoursing about the impact of digital technology on information services. Focusing on the issues surrounding the transition from an analog to a digital environment, contributors examine whether analog practices and procedures are still valid and if they shape or distort those in the digital realm.

In Review
Visualize It! The Key to Driving Better Business Decisions
Robert Bailey, Ph.D., CRM
The Visual Organization is a book about becoming a visual organization, one that is “composed of intelligent people who recognize the power of data” and who “routinely uses contemporary, powerful, and interactive dataviz tools to ask better questions and ultimately make better business decisions.”

Bonus Content
This bonus content is provided only in this electronic issue of Information Management magazine for ARMA International members.

Legal Requirements for Electronic Records Retention in Western Europe: An Overview
William Saffady, Ph.D., FAI

This excerpt is from the introduction to Legal Requirements for Electronic Records Retention in Western Europe, which covers Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom. It provides context about the types of records that are covered in the book’s country-specific reports, including corporate, accounting, tax, legal, e-mail, employment, workplace health and safety, as well as for data protection requirements and transborder records storage.

Standard Human Resource Record Categories

Teri Mark, CRM
This excerpt from Organize Your Office: A Small Business Survival Guide to Managing Your Records provide guidance for defining human resource records categories that can be adapted to the user’s own coding and naming conventions.

Additional Upfront: News, trends, and analysis of interest to you and your organization


Author Information

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ISSN# 2155-3505