Over the past five years, the digital process automation market was reborn (and renamed) as business process management (BPM) products became lighter, easier, and faster to deploy. Much of this change can be attributed to low-code design/development approaches by the vendor community. In parallel, many customers jettisoned large-scale, Lean, and Six Sigma transformation projects and […]
Category Archives: Robotic Process Automation
Research- State of the Digital Process Automation Market – Current Assesment 2019
The digital process automation market has eclipsed business process management (from which it evolved) and today is experiencing renewed growth. This growth comes from two sources: the incorporation of low-code/no-code1software in process automation platforms, and the rapid adoption of robotic process automation (RPA) software alongside process automation software. When implemented collectively, low-code and RPA –which […]
New Publication and Free Downloadable ARMA Guide
The ARMA Guide To The Information Profession (“ARMA Guide”) establishes the major areas of knowledge which must be attained to successfully be an Information Professional and provides a common terminology, understandings, and strategies amongst the various sub-disciplines of the Information Profession. The ARMA Guide is also available in an expanded version with commentary, analysis, and […]
Research: Intelligent Process Automation – Transform the Customer Experience by Tackling the Dreaded Handoff Syndrome
Business process improvement professionals, application developers, and content management practitioners often ask where to start with business process transformation and continuous improvement. Should they go big by tackling a strategic, cross-functional project? Or, should they focus on a smaller departmental effort and use that project as a springboard for a larger initiative?